Website: www.hkteknolojix.com
Effective Date: October 1, 2025
- General Information
All purchases made through www.hkteknolojix.com consist entirely of digital products. Therefore, no physical shipping is provided. All products and services are delivered electronically.
- Delivery Methods
Digital products are delivered via the following methods:
- Email delivery: Product or license information is sent to the email address you provide during purchase.
- Access via user panel: Purchased products are assigned to your account and can be accessed through the "My Account" section.
- Instant download: Some products become available for immediate download after payment.
- Delivery Time
- Delivery is completed immediately after payment confirmation.
- For certain products (manual license assignment, custom services, etc.), delivery will be completed within 24 hours at the latest.
- In case of any delays, users will be notified via email.
- Delivery Issues
You can contact us at info@hkteknolojix.com in the following cases:
- The product did not reach you
- License information was not received via email
- Product files cannot be opened or are corrupted
- Incorrect product was delivered
Our team will provide support within 24 hours.
- Physical Product Shipping (If Applicable)
NOTICE: Currently, www.hkteknolojix.com only sells digital products. No physical shipping is performed.
However, if physical products (e.g., promotional materials, license cards, gift items) are offered in the future, the following information will apply:
- Courier Service: [Courier company name]
- Shipping Time: 1-3 business days
- Shipping Fee: [Free / Fixed fee ₺XX]
- Tracking: Tracking code will be sent via email after the order
Users will be informed if physical shipping services are introduced.
- Delivery Delays
Delivery times may be extended due to technical reasons (server failure, email access issues, etc.) or extraordinary circumstances. In such cases, users will be informed of the delay and a new delivery time will be provided.
- Contact Information
For any delivery-related support requests, you can contact us at:
- Email: info@hkteknolojix.com
- Phone: +90 536 835 71 15
- Address: Orta Yılmazlar Mah. Çamlıca 1. Sokak No:7 D:3, PK:52300 Ünye / ORDU, Turkey
Turkey (Türkçe)